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CHART Coaches
PERSONALIZED ACTIVE LEARNING, DELIVERED
BY LEADING INDUSTRY EXPERTS.
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Expert Coaching from Certified Professionals
CHART Certified Coaches are highly trained, dedicated industry leaders who foster a strong desire to learn in their coachees, utilize progressive learning and accountability techniques, connect real-world skills to clinical practice, and deliver professional advancement into practical, meaningful focus.
The Guide You Want.
The Push You Need.
Need a coach? CHART delivers! We pair you with a dedicated coach who helps you clarify your aspirations, set achievable goals, leverage your strengths, and confidently navigate challenges at every stage of your career.
With personalized coaching sessions and an extensive learning library, you get expert guidance right when it matters most.
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Become a CHART Coach
Elevate your professional skills and make a lasting impact with the
CHART Certified Coaching Program.
This comprehensive 6-week program is designed for healthcare professionals seeking to enhance their coaching abilities, empower their teams, and drive positive change in the fields of EP, cardiac device clinic, industry support, and beyond.
The CHART Coach Team
*denotes IBHRE Ambassador
Mary Smith*
"I live for the "AHA" moments in EP...
When you see someone trying hard day after day, trying their best and then it suddenly all comes together. The best moment I can remember is watching a ‘newbie’ performing an EP study. They were struggling to see when AV Wenckebach happened. When they saw it, they looked at me and gave me a big high five! - Priceless!"
YEARS IN EP: 12
When you see someone trying hard day after day, trying their best and then it suddenly all comes together. The best moment I can remember is watching a ‘newbie’ performing an EP study. They were struggling to see when AV Wenckebach happened. When they saw it, they looked at me and gave me a big high five! - Priceless!"
YEARS IN EP: 12
Robert Alexandru
"Definitely I intend to use CHART intensively in order to develop my skills and knowledge. This is a team of high-quality people and great professionals! Becoming a Coach was like a breath of fresh oxygen."
Kristina Otto*
"Participating in the CHART Certified Coaching course was a helpful adjunct to my work as a CRM New Hire Field Mentor. Learning skills to guide new employees who may have differing learning styles and communication preferences from my own helped me to see that its important to meet your new hires where they are and to tailor your educational material and follow up asks to the way they learn best.
It's oftentimes easiest to connect with new employees who learn and retain information in the same ways as the field mentor, however it is valuable to learn how the material “sticks” best with your new hire and to help them develop a set of skills that can get them through the rigorous CRM curriculum."
It's oftentimes easiest to connect with new employees who learn and retain information in the same ways as the field mentor, however it is valuable to learn how the material “sticks” best with your new hire and to help them develop a set of skills that can get them through the rigorous CRM curriculum."
Barbra 'BJ' Jones*
“I like creating a space for anyone to learn CRM. A place where any question can be asked and where inclusivity and differences in learning styles come together to meet goals all while having as much fun as we can on the way.
The CHART Healthcare Course provided me with the skills necessary to help others in their CRM journey and I look forward to working with the CHART team to make this happen for others."
The CHART Healthcare Course provided me with the skills necessary to help others in their CRM journey and I look forward to working with the CHART team to make this happen for others."
Brooke Jonson
“Completing the CHART Coaching Course has been transformative. Not only did it deepen my passion for people development, but it also equipped me with tools to share knowledge more effectively.”
Licensed Practical Nurse and CIED specialist, Brooke excels in clinical operations, driving innovative projects and educational initiatives with a focus on remote care to enhance patient outcomes. Her commitment to operational efficiency, quality, and patient well-being shines through her mentorship of healthcare professionals, ensuring the highest standards are upheld.
Brooke’s dedication to refining clinical workflows and ensuring staff are well-trained, competent, and efficient has significantly advanced the quality of delivery of cardiac care across the industry.
Licensed Practical Nurse and CIED specialist, Brooke excels in clinical operations, driving innovative projects and educational initiatives with a focus on remote care to enhance patient outcomes. Her commitment to operational efficiency, quality, and patient well-being shines through her mentorship of healthcare professionals, ensuring the highest standards are upheld.
Brooke’s dedication to refining clinical workflows and ensuring staff are well-trained, competent, and efficient has significantly advanced the quality of delivery of cardiac care across the industry.
Eric Singh
"I was once in your shoes, ready to take on the daunting EP world, looking back I wish I had a mentor as early as possible in my journey."
"A mentor to me is someone that can help you along your journey to learn and grow, as well as understand your future aspirations. Becoming a CHART coach has allowed me to implement what it means to be an effective coach and mentor in my career. Our EP community strives to develop skills in electrophysiology, and I plan to help my community in understanding cardiac devices such as pacemakers, implantable cardioverter-defibrillators (ICDs), and loop recorders."
"At CHART we are all a team, and we look forward to seeing you succeed, as someone that was once in your shoes, just know we are here to help you take on your journey."
Eric holds a BS in Industrial Technology from Cal Poly SLO, a PrepMD certification in CRM and EP, as well as the IBHRE CCDS and CEPS.
YEARS IN EP: 6
"A mentor to me is someone that can help you along your journey to learn and grow, as well as understand your future aspirations. Becoming a CHART coach has allowed me to implement what it means to be an effective coach and mentor in my career. Our EP community strives to develop skills in electrophysiology, and I plan to help my community in understanding cardiac devices such as pacemakers, implantable cardioverter-defibrillators (ICDs), and loop recorders."
"At CHART we are all a team, and we look forward to seeing you succeed, as someone that was once in your shoes, just know we are here to help you take on your journey."
Eric holds a BS in Industrial Technology from Cal Poly SLO, a PrepMD certification in CRM and EP, as well as the IBHRE CCDS and CEPS.
YEARS IN EP: 6
Ben Young
“What we do in EP is the same as a mechanic fixing the engine of your car. The only difference is we do it with the engine still running, while it’s driving down the road with lots of hills and valleys (the respiratory variation).”
Ben is the Clinical EP Educator at St. Marks Hospital in Salt Lake City, UT. He has maintained certifications and credentialling in Cath Lab/EP since 2006, including RCIS, RCES, CEPS, and CCDS. He has worked as a Cardiac Invasive Specialist and Electrophysiology Tech for multiple different hospitals and medical centers across Utah. He has also worked for Biosense Webster as a CAS PRN/Full time for a couple years during that period.
He has advanced knowledge in all areas of EP and Cath Lab from the nuts and bolts of EP Studies to advanced mapping using Carto and ESI to device programming. Above all he loves to blabber about EP to anyone who will listen and find fun new metaphors to make the complicated sound easy and fun at the same time.
YEARS IN EP: 18
Ben is the Clinical EP Educator at St. Marks Hospital in Salt Lake City, UT. He has maintained certifications and credentialling in Cath Lab/EP since 2006, including RCIS, RCES, CEPS, and CCDS. He has worked as a Cardiac Invasive Specialist and Electrophysiology Tech for multiple different hospitals and medical centers across Utah. He has also worked for Biosense Webster as a CAS PRN/Full time for a couple years during that period.
He has advanced knowledge in all areas of EP and Cath Lab from the nuts and bolts of EP Studies to advanced mapping using Carto and ESI to device programming. Above all he loves to blabber about EP to anyone who will listen and find fun new metaphors to make the complicated sound easy and fun at the same time.
YEARS IN EP: 18
Meried Ruales
"As members of the EP community we all need to take charge not just in our personal development but in helping others grow in their EP journey.
Becoming a CHART Coach has helped me with effective tools and strategies to use the technical expertise and real-world experience acquired over the years, to help you on your next steps towards professional excellence."
YEARS IN EP: 13
Becoming a CHART Coach has helped me with effective tools and strategies to use the technical expertise and real-world experience acquired over the years, to help you on your next steps towards professional excellence."
YEARS IN EP: 13
Markanthony Manganello*
"I want to help shape the next generation of EP healthcare providers!"
“What's exciting is the opportunity to help educate the next generation of electrophysiology health care providers in a positive and supportive environment.”
Markanthony's overall goal is to create a standard of education for the field of electrophysiology for allied professionals – both nationally and internationally.
Along with Markanthony's 17 years in EP, he has over 20 years in the Cardiac Catheterization Lab. Holding the CEPS and RCIS credentials.
YEARS IN EP: 20
“What's exciting is the opportunity to help educate the next generation of electrophysiology health care providers in a positive and supportive environment.”
Markanthony's overall goal is to create a standard of education for the field of electrophysiology for allied professionals – both nationally and internationally.
Along with Markanthony's 17 years in EP, he has over 20 years in the Cardiac Catheterization Lab. Holding the CEPS and RCIS credentials.
YEARS IN EP: 20
Andrew Kremer
"With the engagement I have had thus far with CHART Healthcare Academy, I am supremely impressed with the depth and dedication that has been put into the development of courses for the EP and Device environment that I would absolutely recommend CHART."
"All too often members of our community are put into positions (either willingly or ‘voluntold’) to cover cases and clinics without having the complete picture of training that one should expect to have."
"CHART levels up your foundation of knowledge and gives you more to GROW on and with."
YEARS IN EP: 18
"All too often members of our community are put into positions (either willingly or ‘voluntold’) to cover cases and clinics without having the complete picture of training that one should expect to have."
"CHART levels up your foundation of knowledge and gives you more to GROW on and with."
YEARS IN EP: 18
Ian O'Grady
"I love seeing hard work pay off...and being a part of it!"
“As an EP Coach, I’m excited to be part of another individual's journey through the rough terrain of Electrophysiology. Since the subject matter is so dense and the concepts are very hard to visualize, I’d love to be the aiding hand for someone who needs it. I love seeing hard work pay off…and being a part of it."
Ian is ARRT certified in Radiography and holds an Associate of Science degree from Holy Family University, graduating in May with a bachelor’s degree in allied health from Widener University. He has focused on EP since 2019 and is excited to influence others to dive deep into EP…not just scratch the surface!
YEARS IN EP: 5 years
“As an EP Coach, I’m excited to be part of another individual's journey through the rough terrain of Electrophysiology. Since the subject matter is so dense and the concepts are very hard to visualize, I’d love to be the aiding hand for someone who needs it. I love seeing hard work pay off…and being a part of it."
Ian is ARRT certified in Radiography and holds an Associate of Science degree from Holy Family University, graduating in May with a bachelor’s degree in allied health from Widener University. He has focused on EP since 2019 and is excited to influence others to dive deep into EP…not just scratch the surface!
YEARS IN EP: 5 years
Lyndsey Mardsen*
"The EP CHART Healthcare Course has been both an intimate and intricate coaching program for me. I have been instilled with the skills and knowledge that will bring both myself and my colleagues forward in the future. Thank YOU to the dedicated team who made this possible."
Lead Cardiac Physiologist for Electrophysiology and pacing at AlderHey Children's Hospital, UK.
Lead Cardiac Physiologist for Electrophysiology and pacing at AlderHey Children's Hospital, UK.
Brandon Sullivan
“Thrilled to join CHART Health Academy as a mentor for Electrophysiology! Excited to share knowledge, support growth, and help shape the future of EP specialists. Let’s elevate the field together!”
Sherry Burnette
"I am a Certified EP Coach, Registered Cardiac Electrophysiology Specialist, and Registered Radiologic Technologist with over 30 years in healthcare with 15 years of experience in cardiac electrophysiology. I’ve had the privilege of helping patients improve their quality of life through specialized heart care. Now, with a coaching certification from Chart Healthcare Academy, I will be able to support health professionals in their learning journey of Electrophysiology."
"I’ve had the privilege of helping patients improve their quality of life through specialized heart care. Now, with a coaching certification from Chart Healthcare Academy, I will be able to support health professionals in their learning journey of Electrophysiology."
YEARS IN EP: 30+
"I’ve had the privilege of helping patients improve their quality of life through specialized heart care. Now, with a coaching certification from Chart Healthcare Academy, I will be able to support health professionals in their learning journey of Electrophysiology."
YEARS IN EP: 30+
Andrea Matney
"My training in the lab setting as well as the training I have received from industry companies, Abbott, and Medtronic, have set me up with the tools needed to bring value to the EP lab. I have a passion for EP and teaching."
"CHART has taught me to strive for my goals and continue to move forward. The concepts and methods taught in the coaching program have helped me to develop my skills and help others reach their goals."
YEARS IN EP: 10
"CHART has taught me to strive for my goals and continue to move forward. The concepts and methods taught in the coaching program have helped me to develop my skills and help others reach their goals."
YEARS IN EP: 10
Rosa Herrera Viancha
“Embarking on the journey of utilizing the CHART Healthcare Academy program, particularly in the context of Cardiovascular Implantable Electronic Devices (CIED), has been nothing short of transformative for me. It has served as a guiding compass, illuminating the path toward personal growth and success, with a specific focus on managing and understanding the complexities of CIED data."
"I've not only improved my own life and career but also found a meaningful way to contribute to the collective journey towards success and enlightenment, particularly for those navigating the challenges and triumphs associated with Cardiovascular Implantable Electronic Devices.”
Rosa is an RN who specializes in CIED and has a passion for coaching Spanish-speaking learners to provide personalized coaching sessions tailored to the clinics of Central and South America. With fluency in both English and Spanish, Rosa creates a supportive and inclusive coaching environment. She is dedicated to helping non-English speaking clients achieve their goals through effective coaching and communication.
YEARS IN CIED: 2
"I've not only improved my own life and career but also found a meaningful way to contribute to the collective journey towards success and enlightenment, particularly for those navigating the challenges and triumphs associated with Cardiovascular Implantable Electronic Devices.”
Rosa is an RN who specializes in CIED and has a passion for coaching Spanish-speaking learners to provide personalized coaching sessions tailored to the clinics of Central and South America. With fluency in both English and Spanish, Rosa creates a supportive and inclusive coaching environment. She is dedicated to helping non-English speaking clients achieve their goals through effective coaching and communication.
YEARS IN CIED: 2
Aaron Detate
"I understand how to bridge the gap between theory and application in the clinical setting."
Aaron is a Clinical Electrophysiology Specialist who manages a great team at Torrance Memorial Medical Center. He is passionate about educating and sharing his knowledge and clinical experience with patients, students and physicians.
Aaron served several years on the academic advisory board for Loma Linda University. He also assumed the role of instructor and clinical coordinator in the Cardiac Electrophysiology Technology program.
YEARS IN EP: 15
Aaron is a Clinical Electrophysiology Specialist who manages a great team at Torrance Memorial Medical Center. He is passionate about educating and sharing his knowledge and clinical experience with patients, students and physicians.
Aaron served several years on the academic advisory board for Loma Linda University. He also assumed the role of instructor and clinical coordinator in the Cardiac Electrophysiology Technology program.
YEARS IN EP: 15
Paweł Dᾳbrowski
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